We gladly accept returns/exchanges within 45 days of purchase as long as tags are still attached.
Please send us an email under our "Contact Us" page with your return/exchange information so we can notify the warehouse of your package arriving.
Returns sent via UPS or FEDEX can be sent back to: PO Box 1304, Berthoud, CO 80513
If you return via US Postal Service (USPS) you must use PO Box 1304 for street address
You should expect to receive your refund/exchange item within 10 days of our warehouse receiving your box providing the exchange item is in stock. We will contact you if there are any delays. Please be sure we have all your best contact information for speedy handling.
We will email you a copy of your receipt and new shipping information if applies.
Customers are responsible for return shipping and insurance costs, as well as, shipping costs on exchanges.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Items will be noted if "In Store" pickup item only.
USPS Shipping Rates for US Ground shipping only - will have delivery confirmation and insurance included:
- Orders totaling $25 and under = $6.95
- Orders $26 to $50 = $8.95
- Orders $51 to $75 = $11.95
- Orders $76 to $99 = $14.95
- Orders $100 or more = FREE US ground shipping...International orders receive $15 shipping credit
All other USPS shipping services will be based on actual weight - your order will be adjusted for shipping costs prior to shipping. Additional shipping requests must be mentioned in order notes and/or via contact us form.